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Our chimney sweeping service is unique in that we don’t just do a sweep and run. We go up top to inspect the bricks, crown, flue tiles, flashing, mortar, caps, etc. Then we go down into the basement to inspect foundation and appliance venting systems. As a part of our sweeping process, we will usually remove the damper and get out any debris from behind the rain shelf that other companies surely overlook! After the flue has been thoroughly swept, it will be video scanned to view the condition of tiles and joints between tiles for safety. These pictures can then be emailed right to you! You will also receive a complete written report along with an estimate for any repairs that are needed.

Click on the tutorial button below to learn more about what we will be doing to clean and service your chimney and ventilation system. This tutorial video is brought to you by the Chimney Safety Institute of America, a non-profit, educational organization dedicated to chimney and venting system safety.



Cleaning prices will depend on your home type of chimney. But before we even get to a cleaning quote, an inspection is performed. We always inspect first to determine if cleaning is really necessary. We use plenty of drop cloths to protect the hearth and floor and runners to cover the carpet. Safe, Clean, and Efficient! If you do not need a cleaning, we will complete the inspection and you only pay for the trip charge and inspection report.

About Our Chimney Cleaning Process

Prices will vary based on if you have a masonry chimney made of bricks or stone, a wood stove, or a pre-fabricated fireplace. When accessible, cleaning includes a camera scan of the flue. For masonry fireplaces, we include removing and replacing the damper in most cases in order to do a better job cleaning the rain shelf. The rain shelf is the pocket behind the damper and the smoke chamber, which is the funnel-shaped part of the chimney located directly above the damper. We use RO-VAC vacuum systems to control the dust and suck the soot. This machine minimizes any dust from escaping the work area and permeating through the house. Even the smallest of soot or ash particles will be contained rather than blowing right through the filter as it will with most shop vacuums.

What’s Potentially Different About Wood Stove Inserts?

If you have a wood insert, which is a cast-iron stove inside a masonry chimney, then it should be lined with a stainless steel liner. Inserts are designed to vent into a specific diameter pipe. If you vent into a smoke chamber, which is designed to funnel the smoke from an open fire into the flue, you are at risk of third-degree or glazed creosote forming in your chimney. This exposes you to a high probability of a flue fire and thus is NOT recommended. If you do not have a liner installed we will need to pull out the insert, which can weigh 400 pounds, and haul it away. We will then do a complete masonry sweep and scan. Unlined inserts are considered a code violation. Our recommendation is to have us remove and dispose of these units. If your wood insert is lined, cleaning costs will be the same as a regular masonry chimney.


A chimney problem can’t be diagnosed with just a visual inspection – in that case, the Quality Fireplace technician will suggest doing an internal video inspection where a small camera is inserted into the chimney to video record all surfaces. This will help the technician diagnose your problem correctly, and provide you with the best options for repair.

Chimney internal video inspections are necessary to determine the overall integrity of a chimney and valuable if you are considering buying a home and want a visual record of the chimney’s interior condition.


Your chimney and the flue that lines it-may add architectural interest to your home, but their real function is to carry dangerous fireplace, wood stove, or furnace gases and smoke safely out of your home. A chimney helps your household air stay breathable … just as your windows and your bathroom, attic, and kitchen vents do. Unlike those other exhaust points in your home, however, fireplace and wood stove chimneys need a special kind of care.


A chimney fire in action can be impressive. It has been described variously as creating:

  • loud cracking and popping noise
  • a lot of dense smoke, and
  • an intense temperature and

With proper chimney system care, chimney fires are entirely preventable.


Clean chimneys don’t catch fire. Make sure a CSIA Certified Chimney Sweep like Quality Fireplace inspects your solid fuel venting system annually, and cleans and repairs it whenever needed. We have a variety of maintenance recommendations depending on how you use your fireplace or stove.


Repair or Replace a Damaged Chimney Crown

The chimney crown (also referred to as the chimney wash) is the top element of a masonry chimney. It covers and seals the top of the chimney from the flue liner(s) to the chimney edge. Most masonry chimneys are built with an inadequate crown constructed from common mortar mix, the same mixture used to lay the bricks of the chimney. This mortar is not designed for and will not withstand years of weather abuse without cracking, chipping or deteriorating – situations that allow air and water to penetrate the chimney. In fact, most sand and mortar crowns crack almost immediately after installation because of shrinkage. A proper chimney crown should be constructed of a portland cement-based mixture and cast or formed so it provides an overhand, or drip edge, projecting beyond all sides of the chimney by a minimum of two inches. The flue liner tile(s) should project above the crown a minimum of two inches. The crown should provide a downward slope that will direct the water from the flue to the edge of the crown. The overhanging drip edge, by directing the run-off from the crown away from the chimney, helps prevent erosion of the brick and mortar in the chimney’s vertical surfaces.

Repair Deteriorated Mortar Joints

Deteriorated mortar joints are entry spots for water. Proper mortar joints have no gaps or missing mortar and are struck, or shaped, in a way that directs water out of the joint. When mortar deteriorates from exposure to weather, it becomes much more absorbent. A common repair for improper or deteriorated mortar joints is called re-jointing or tuck pointing. In this process, the existing mortar joint is cut out to an appropriate depth and the joint is repacked with new mortar compound. The joint then is struck to form a concave surface that will direct water out of the joint. A good re-jointing job, using proper materials, will give the chimney a much longer life span, and often will enhance its appearance.

Repair or Replace Flashing

Flashing is the seal between the roofing material and the chimney. Flashing prevents rainwater or snow melt from running down the chimney into living spaces where it can stain or damage ceiling and walls or wall paneling or cause rot in rafters, joists or other structural elements.  In many cases, the flashing is a single L-shaped sheet of metal that is attached to the side of the chimney and the roof.  The most effective flashing is made up of two elements, the flashing and the counter-flashing. The flashing or base flashing – an L-shaped element extending up the chimney side and out onto the roof – is attached to the roof and sealed. The counter flashing, which overlaps the base flashing, is embedded and sealed in the chimney’s masonry joints. This two-element flashing allows both the roof and the chimney to expand or contract at their own rates without breaking the waterproof seal in either area. Install a cricket to stop or prevent leaks If the chimney is located on the low side of the roof, where the flow of run-off is directed against the chimney, the installation of a cricket will afford additional protection against water leaking into the home. A cricket is a water deflector that serves to direct rainwater away from the chimney. Crickets are recommended on chimneys more than 3D-inches wide and they are especially important on steep roofs. To set up a time for Quality Fireplace to come out and provide an estimate or to schedule a time for a chimney cleaning, either click or call us today.

When is the last time you thought about the health of your chimney and whether or not it needs repairs? While chimneys can often be thought of as a sturdy part of your home, but they need care and maintenance just like any other part. In Southeastern Wisconsin, it’s a good idea to give your chimney an annual check. A great time for this is before summer and before your fireplace most likely stays stagnant until fall. It is important to know what to look out for in a fireplace and chimney, so here are some signs that your chimney may need a rebuild:

  • Shaling: If water has seeped into the gap between your chimney and flue lining, you may begin to see shaling flue tiles fall into your fireplace.
  • Whitened bricks: called efflorescence, water seeping into the bricks pulls the natural salts and minerals to the surface. The water evaporates, leaving the minerals behind and weakened integrity of the entire structure.
  • Damaged crown: Possibly the most important part of your chimney keeps water and the elements out. If a damaged crown has been ignored, a chimney rebuild is a must.

The best chimney rebuild, of course, is the one you can avoid. So make sure you take the necessary measures to check the integrity of your fireplace and chimney on an annual basis to avoid these dangers.



As the natural focal point of a room, a fireplace can either be a stunning centerpiece or an eyesore. Does your fireplace need a new look? Now is the perfect time to give your living room an update with a fireplace refacing by Waukesha based Quality Fireplace & Chimney Service.

After years of use, older fireplaces can become cracked, discolored and stained with soot. While brick fireplaces were once a desired feature in many homes, many have become outdated by age, coats of paint, and cracks and chips. Older fireplaces may simply not fit the feel or design of your home. If your current fireplace is old, outdated and unsightly, you have an option: fireplace refacing.


Replacing a fireplace can be messy and expensive, but fireplace refacing is an affordable alternative. This process focuses on remaking just the surface of the fireplace without affecting its functionality. Refacing a fireplace can spruce up a tired design and completely change a room without a complete renovation. It can breathe new life into your living space and is an excellent return on investment for your home.


Stone is a classic and dramatic option for fireplace refacing. It can be rustic or luxurious, depending on the size and style of the stone used and your design needs. A stone fireplace can be anything from a subtle square shape surrounding the fireplace to a large focal point that extends from floor to ceiling. Remodeling your old fireplace with stone veneers or real stones provides an updated modern look and adds natural beauty to your living space.


You can re-carpet floors, repaint walls, and replace outdated furniture, but leaving an old fireplace untouched in a room will only limit your design vision. At Quality Fireplace & Chimney Service, we can turn your fireplace into a lovely accent or the dramatic focal point of the room. Whether your job is large or small job, Quality Fireplace & Chimney Service is ready to help you transform your fireplace. We help you design and implement a refacing project that fits your budget and exceed your expectations, giving you a design feature you will be proud to showcase in your home for years to come.


Unless your home inspector doubles as a certified chimney sweep through the CSIA, chances are they don’t have the training, experience, or equipment to accurately detect issues with your chimney. Home inspectors typically can do the equivalent of a level 1 chimney inspection. Basically, they look and ‘inspect’ the chimney components that can be see by the visible eye and call it a day. Unfortunately, that means a lot of hidden issues can easily be missed. We know chimney issues can be a big deal, often costing homeowners thousands of dollars. That’s why we recommend all potential home buyers hire a CSIA certified Chimney Sweep like Quality Fireplace and Chimney Services to provide a thorough level 2 inspection with a high definition video scanner.

Although we hope for best case scenarios of offering homeowners peace of mind knowing their chimney and fireplace are safe, we are confident in our abilities to clean, service, and repair any issues your fireplace or chimney may present with.

Give us a call today or request an appointment below!

Gas fireplaces have become all the rage, and for good reason. They are a highly efficient way to fix cold chimney draft, lower your home heating bill and update the look of a room. However, like all things, they can sometimes breakdown, stop working, and have issues. Quality Fireplace is unique in that we can install gas fireplaces as well as diagnose and repair them when needed.

Gas can be incredibly dangerous, especially if a leak is present and ignored. Call our experts who are trusted repair professionals to quickly assess, diagnose, and repair your gas fireplace to. As gas service experts, we are here when you need us!

Gas Repair & Service $252 includes trip charge, diagnosis, and tune-up.


Regular cleanings and repairs help reduce the chance of chimney fires. Don’t wait, be safe and schedule an appointment with us today.


Our service is unique in that we don’t just do a sweep, we go up top to inspect the bricks, crown, flue tiles, flashing, mortar, caps, etc.


A properly maintained chimney should neither leak nor block the regular flow of smoke, soot or air through the flue.


It’s Our Business To Be The Best Chimney Professionals In The Business.

What Does A Chimney Sweep Do?

Have you have ever wondered what it really is that your chimney sweep is doing while at your home? Our service is unique in that we don’t just do a sweep and run. We go up top to inspect the bricks, crown, flue tiles, flashing, mortar, caps, etc. Then we go down into the basement to inspect foundation and appliance venting systems.


As a part of our sweeping process, we will usually remove the damper and get out any debris from behind the rain shelf that most other companies overlook! After the flue has been thoroughly swept, it will be video scanned to view the condition of tiles and joints between tiles for safety.


Creosote is a highly combustible by-product created by burning wood. The only way to get rid of creosote is through regular cleaning. The National Fire Protection Association recommends yearly inspections and cleanings to ensure the safety and normal operation of your fireplace.


Clean chimneys don’t catch fire. Make sure a CSIA Certified Chimney Sweep like Quality Fireplace inspects your solid fuel venting system annually and cleans and repairs it whenever needed. We have a variety of maintenance recommendations depending on how you use your fireplace or stove.

SCHEdule an appointment with Quality Fireplace & Chimney Service

Thankfully, the efforts of America’s chimney sweeps have dramatically reduced the incidence of chimney fires. Regularly scheduled chimney cleanings help to reduce the risk of damage to your home. It is recommended by the Chimney Safety Institute of America (CSIA) that fireplaces/chimneys be inspected annually. Contact us today and let our team of experienced professionals service your chimney for your peace of mind. Don’t forget to refer a person to Quality Fireplace and when they complete service, we’ll send you a check for $25.00!

Abraham was at my home today for an estimate. I explained our problem and rather than just give an estimate, he did the sweep right then. He thoroughly checked other things that were in need of repair and assured me I would get pictures and an estimate tomorrow. He was friendly, thorough, professional, curious, and very efficient. Most importantly he was knowledgeable! He made some suggestions that we could also do ourselves. Excellent service – Thank you!
Michele A.
Quality Fireplace came out last summer and rebuilt the crumbling chimney on our house — they did an excellent job and even cleaned up! Thanks to Mike and his staff.
Deb H.
Quality Fireplace installed a multi-flue cap on the top of my furnace and fireplace. They also cleaned my fireplace and were done in less than two hours without a mess…Thanks Guys!!
Izzy V.

I have had Quality Fireplace service my fireplace and chimney for years and have offered me a professional service and peace of mind.

Jackie R.